Telehealth Tips

We are pleased to announce that Fox Chase Pediatrics is using a web-based platform called

There is no need to install any new apps! We will send you an invitation for your telehealth visit via text message or email after you have called to set up an appointment.

Here are some tips to get the most out of your telehealth visit:

Video is good but photos are better: If there is something you want to show us (for example, a rash or lump or bump), take a couple of unzoomed still photos in good lighting BEFORE the call. We will help you share those images during the telehealth visit.

Your connection: Try to avoid doing the call in areas where your Wifi or data coverage is poor.

Find a quiet space: Eliminating distractions and background noise helps us hear each other better during the telehealth visit.

Lighting: We can see you and your child best in a well lit room. Try to avoid having your back to a window or lighting source.

Picking your device for the chat: Pick the device (phone, tablet, computer) that has the best video camera. This will help us see you and your child better to help with the assessment and diagnosis.

If you have any questions, please call the office at 215-728-7711.

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